Pricing Tiers
Basic Support (30-Minute Session)
Price: $50
Ideal for minor troubleshooting or device setup.
Standard Support (1-Hour Session)
Price: $90
Designed for more complex issues.
Advanced Support (2-Hour Session)
Price: $170
Best for significant IT challenges or multi-device support.
Includes:
Basic software installation.
Quick fixes for network or device issues.
Step-by-step guidance for common tech tasks.
Includes:
Resolving connectivity issues.
Virus removal or malware cleanup.
Advanced software troubleshooting.
Includes:
System optimization.
Device integrations (e.g., smart home setups).
Data recovery or migration assistance.
Additional Add-Ons
On-Site Support: Additional $50 per session (subject to location availability).
Priority Response: Add $20 for immediate priority placement in the service queue.
How It Works
Prepay for Your Service:
Customers choose a support tier and make a secure payment via PayPal.
Request Assistance:
After payment, customers can contact us directly via phone or email and provide their payment confirmation number.
Get Support:
Our IT Help Desk will:
- Provide remote assistance immediately, OR
- Schedule an on-site visit for eligible areas.
Track Time Usage:
Unused time from a session can be banked for future use (valid for up to 90 days).