Help Desk

No Parts Repairs
If your device is only experiencing performance issues and does not require parts replacement, you pay a flat rate for the fix!

Overview

HelpDeskNow provides immediate, prepaid IT assistance for residential and small business customers. This service gives customers access to expert support whenever they need it, without the hassle of setting up a contract. With a straightforward pay-as-you-go model, customers can resolve their IT issues quickly and efficiently.

Service Structure

Features

  • Instant Support: Immediate access to our IT Help Desk for troubleshooting and issue resolution.
  • Flexible Assistance: Covers common tech issues like software troubleshooting, device setup, network problems, and more.
  • Remote and On-Site Options: Support is available remotely for most issues. On-site support is available for select areas.
  • Prepaid Convenience: Customers prepay for service time and use it when needed, ensuring no hidden fees or surprise charges.